Product & Features Terms and Conditions
These Product & Features Terms and Conditions were last updated on the 6th of June 2022 and the updates take effect from that date.
These rules (the ‘Product & Features Terms and Conditions’) are incorporated into and form part of the Sportsbet Rules, Terms & Conditions:
1. Cash Out Rules
1.1. Sportsbet may, in its absolute discretion, accept a request from you to end your original bet early (‘Cash Out’). Any request to Cash Out (‘Request’) may not be withdrawn.
1.2. If the Cash Out feature is available for a bet, which is offered at Sportsbet’s absolute discretion, the Cash Out Quote will be available for you to view when you are logged into your Account in the ‘My Bets’ section.
1.3. Sportsbet may choose to accept or deny your Request in its absolute discretion and without providing a reason or advance notification. In deciding whether or not to accept a Request by you to Cash Out, Sportsbet will have regard to a variety of factors, including but not limited to, the occurrence or non-occurrence of any event or events in respect of which the bet was originally made and which may have already been completed.
1.4. If the original bet that a Request relates to was placed after the beginning of the relevant event (ie "in the run" or "live"), Sportsbet will not accept a Request over the Internet and will only accept or deny a Request via the telephone. Sportsbet will not accept or deny a Request for a Same Game Multi over the telephone. In all other cases, Sportsbet may accept or deny a Request in respect of the bet over the Internet or via the telephone.
1.5. If Sportsbet accepts your Request:
a. Your original bet will immediately come to an end (will be 'Cashed Out'). Sportsbet will be deemed to have accepted your Request:
i. if you have made the request via the Internet, once a "betting receipt number" is issued through the Website; or
ii. if you have made the request via the telephone by calling 13 BETS, once you either indicate your agreement with the confirmation of Sportsbet's acceptance of your Request as read-back to you by the Sportsbet representative or, if you do not disagree with that confirmation, when the confirmation is read-back to you before the telephone call ends;
iii. if you made the Request during a live event over the telephone using Cash Out Live ('COL'), once Sportsbet confirms over the telephone that the bet has been Cashed Out.
1.6. The acceptance by Sportsbet of a Request is an agreement between Sportsbet and you to end the original bet early and for Sportsbet to pay you the Quote in respect of the occurrence or non-occurrence of any event or events in respect of which the bet was originally made and which may have already been completed. The acceptance by Sportsbet of a Request does not constitute the entry into a new bet.
1.7. Sportsbet is not liable for any loss you may incur in connection with your use of the Cash Out feature or Sportsbet accepting or denying your Request (including any loss incurred due to a delay in Sportsbet accepting or denying your Request).
1.8. Sportsbet may, in its absolute discretion, change, suspend, restrict or cease to offer the Cash Out feature at any time and without providing a reason or advance notification, even where the Cash Out feature has previously been advertised to you as being available at a particular time or in connection with a particular event. Sportsbet is not liable for any losses incurred by you in connection with such an action being taken (including any losses which arise in connection with promotional material, messaging or social media updates being on display after the time at which such action occurs).
1.9. Any decision of Sportsbet in respect of a result, settlement, a market or the Cash Out feature is final and binding on the parties.
1.10. Sportsbet may:
1.10.1. void the original bet which was Cashed Out;
1.10.2. decline to Cash Out your bet; and/or
1.10.3. require repayment of any amount paid by Sportsbet in respect of the original bet (including the Quote), if:
(a) Sportsbet suspects fraud or other improprieties in respect of the original bet or your Request;
(b) the original bet or your Request was made on or after you becoming aware of the outcome of the relevant event(s)
(c) The original bet was subject of a material error in accordance with rule 1.12 of Sportsbet’s Rules, Terms & Conditions; or
(d) The Cash Out Quote is subject to a material error
1.11. Sportsbet otherwise has the rights to void the original bet or require repayment under the Rules.
1.12. Sportsbet is not liable, and the customer has no claim, in relation to any decision to Cash Out (or not Cash Out) a bet based on statistics or scores displayed on the Sportsbet platform. These are provided by third party data suppliers and should be used as a guide only. All results will be settled in accordance with Sportsbet’s rules.
1.13. The Cash Out feature is not available for a MultiBet unless each individual leg or event within that MultiBet if eligible for Cash Out
1.14. All Requests are considered to be placed and received in the NT, Australia. Sportsbet does not represent or warrant that any Request made by you on your Account or the acceptance by Sportsbet of a Request complies with the legal requirements of any state or country other than the NT. You must satisfy yourself of (and assume full responsibility for) the legality of making a Request.
1.15. In the event a telephone conversation between a Sportsbet representative and you in which a Request is being made is interrupted for any reason (including a mobile phone dropping out) prior to the conclusion of the conversation, any unconfirmed Request will be deemed not to have been accepted. In such circumstances, it is your responsibility to contact Sportsbet promptly to confirm the Request you wish to make.
1.16. Sportsbet will make a recording of all telephone calls with you when you are making a Request and such recordings may be made available, used and will be retained in accordance with the Rules.
1.17. All Requests are considered to be placed and received in the Northern Territory, Australia. Sportsbet does not represent or warrant that any Request made by you on your Account or the acceptance by Sportsbet of a Request complies with the legal requirements of any state or country other than the Northern Territory. You must satisfy yourself of (and assume full responsibility for) the legality of making a Request.
2. Power Play Rules
The Power Play feature, and any bets in respect of which the Power Play feature is available, are governed by these Rules and the additional rules described here ('Power Play Rules'). In the event of any inconsistency between these Rules and the Power Play Rules, the Power Play Rules will prevail to the extent of the inconsistency.
2.1. These rules (the 'Power Play Rules') are incorporated into and form part of the Rules. The standard sports and racing rules, including deductions, also apply to Power Play bets.
2.2. Sportsbet may, in its absolute discretion, offer the 'Power Play feature' to selected Members for selected products, markets, pricing or bet types. Sportsbet reserves the right to change, suspend or remove the availability of the Power Play feature at any time.
2.3. The Power Play feature is available on Racing Fixed Win, Same Race Exotics, Multi Bets, Same Game Multi Bets & Same Race Multi Bets unless specified otherwise.
2.4. The Power Play feature is not available on (including legs containing):
2.4.1. Telephone or live bets; or
2.4.2. Bets where a Bonus Bet has been used.
2.4.3. for residents of South Australia & Western Australia
2.4.4. The following bet types: Each Way - Fixed, Place - Fixed, Exotic & Win, Place or Each Way Tote Bets
2.5. The number of Power Plays which may be made available to you in a particular day will be at Sportsbet's absolute discretion. All Power Plays made available to you will expire each day at midnight (Darwin time). No Power Plays will roll-over to the following day.
2.6. The price available to you when you apply your Power Play ('powered price') will be at Sportsbet's absolute discretion.
2.7. If the Power Play feature is available for your bet selection, you will see the Power Play button when you access your Bet Slip. You will need to select Power Play to see the powered price. You must select Power Play to proceed with the bet if you wish to place your bet at the powered price ('Power Play bet'). You will only be able to see the powered price if you have a Power Play available.
2.8. Your Power Play will be considered to have been used and will not be available for any other bets that day if:
2.8.1. your Power Play bet (or any part of your Power Play bet) is declined for any reason,
2.8.2. an alternative stake and price is offered on your Power Play bet and you do not accept that offer;
2.8.3. you have a screen time out while your Power Play bet is being processed and before your Power Play bet is accepted.
4. MultiBet Rules
4.1 A MultiBet (also known as a Multiple Bet, Parlay, or All Up) is where a Member can select more than one event or competitors in sporting and racing events. For a combination sport/racing MultiBet, the MultiBet must have a minimum of one sporting event included. Each of the odds are multiplied to increase the total dividend.
- Selection 1: AFL H2H at $3.30
- Selection 2: NRL H2H at $5
- Selection 3: A golfer in the Masters to win at $6.30
- Selection 4: Horse to win the Melbourne Cup at $4.40,
- Total dividend: would be $457.38 ($3.30 x $5.00 x $6.30 x $4.40)
- A wager of $20 placed on this four leg MultiBet would return $9147.60 including the initial stake.
4.2 Should one runner be scratched or per the individual sporting event rules referring to cancellation or postponement, MultiBets may be recalculated excluding that event or leg and the wager on the remaining selection and the initial stake will stand.
4.3 Except for Same Game MultiBets (see Rule 6 Same Game Mults) Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another ('Related Multibet'.) If such bets are inadvertently accepted, Sportsbet reserves the right to declare the whole MultiBet void and funds will be refunded to the Members Betting Account.
4.4 Sportsbet MultiBet’s are subject to Sportsbets Max Payouts Section outlined in General Terms and Conditions
4.7 In the event of a dead heat in one or more Multibet legs, standard Dead Heat Rules apply.
5. Same Game Multi Rules
5.1 Same Game MultiBets are MultiBets where the selections relate to the same event. Sportsbet's MultiBet Rules apply in respect of 'Same Game MultiBets', except for:
5.2 Same Game Multibet odds are calculated based on the relatedness of the selections in the bet and not a multiplication of odds for each selection;
5.3 In the event that a Same Game Multi bet is placed where all selections are completely related contingencies, the bet will be paid out at the highest odds of any single selection.
Liverpool to win $1.40 into Liverpool to win 3-0 $21 will be paid at $21
Patrick Dangerfield to get 30 or more disposals $1.50 into Patrick Dangerfield to get 35 or more disposals $5 will be paid at $5
5.4 In the event one or more selections are voided in a Same Game Multi bet, the bet will be cancelled and stake refunded to the Member;
5.5 Sportsbet MultiBet’s are subject to Sportsbets Max Payouts Section outlined in General Terms and Conditions
5.6 Same Game MultiBets cannot be Cashed Out.
5.7 In the event of a dead heat in one or more Same Game Multi legs, standard Dead Heat Rules apply.
6.1 A Megabet is a promotional market which is offered at Sportsbet’s discretion.
6.2 Megabets are available to eligible customers* only and cannot be placed in a MultiBet, Same Game MultiBet or combined with any other promotion (e.g. ‘PowerPlay’, ‘Fold’ etc.)
6.3 If a Megabet is placed which contradicts Rule 6.2, Sportsbet reserves the right to remedy the situation by either (a) voiding the Megabet leg of the MultiBet or (b) voiding the entire wager, at its sole discretion.
6.4 If a Megabet selection(s) is scratched or an event is abandoned, the Megabet(s) will revert to a Single Bet or a MultiBet and will exclude the scratched/abandoned leg. The price of the Single or the reduced MultiBet will revert to a price based on the Top Tote of the remaining selection(s) for racing, or the highest pre-game price offered by Sportsbet for that sport.
6.5 In the event of a Dead Heat in one or more Megabet legs, standard Dead Heat rules apply.
7. Same Race Multi Rules
7.1. Same Race Multi Bets are Multi Bets where the selections relate to a runner winning, finishing top 2, 3 or 4 in the same event. Sportsbet's Multi Bet Rules apply in respect of 'Same Race MultiBets'.
7.2. Same Race Multi Bets are only available on the following events and at the following times:
- All Australian, New Zealand, Hong Kong, and Singapore Thoroughbred Racing, and Australian Greyhound racing only.
- Thoroughbred Same Race Multi's are available on race day only from approximately 9:30 AM (post scratching);
- Greyhound Same Race Multi's are available roughly 1 hour before the first race
7.3. In the event that a Same Race Multi bet is placed where all selections are completely related contingencies, the bet will be paid out at the highest odds of any single selection.
For example: Winx to finish top 2 ($2.5) into Winx to finish top 3 ($2) will be paid at $2.5
7.4. Same Race Multibet odds are calculated based on the inter-relation of the selections in the bet and not a simple multiplication of odds for each selection
7.5. In the event one or more selections are scratched in a single Same Race Multi bet, that Same Race Multi bet will be voided and stake refunded to the Member. If that bet has been placed into a Multi containing other Single/s or Same Game Multi/s, the SRM leg in the multi will be voided but the remainder of the multi will stand and odds will be revised to take into account the voided leg
7.6. In the event a field is reduced to five or less runners, any Same Race Multi Bets struck prior to the reduction in field size will stand
7.7. Maximum Odds for a Same Race Multi is 10,001
7.8. Same Race Multi Bets cannot be Cashed Out.
7.9. In the event of a dead heat in one or more Same Race Multi legs, standard Dead Heat Rules apply.
7.10. Deductions will apply to Same Race Multi bets where scratching(s) occur after the bet has been placed. Deductions will not apply where scratching(s) occur before the Same Race Multi bet has been placed. For more information on Deductions please visit this Help Page:
7.11. Sportsbet may, in its absolute discretion, change, suspend, restrict or cease to offer the Same Race Multi feature at any time and without providing a reason or advance notification, even where the Same Race Multi feature has previously been advertised to you as being available at a particular time or in connection with a particular event.
8. Sky Racing
Sportsbet has been licensed the right to broadcast selected racing events via Sky Racing Channels, Sky Racing 1 and Sky Racing 2 (the Sky Racing Service). For the avoidance of doubt, the Sky Racing Service does not include the Sky Thoroughbred Central channel.
Sportsbet does not guarantee access to any particular racing events on the Sky Racing Service that may be shown on the Sky Racing Channels. The content provided in the Sky Racing Service is covered by various media rights agreements with content providers. Sportsbet reserves the right to remove or alter the content on the Sky Racing Service at any time from the Sportsbet digital apps and websites.
- is an Australian resident;
- has opened a wagering account with Sportsbet; and
- has opened a wagering account with Sportsbet in the past 3 months; or
- has placed a bet with Sportsbet in the 24 months prior to accessing the Sky Racing Service.
The Sky Racing Service will only be available to Sportsbet Customers located in Australia.
- only access the Sky Racing Service on mobile devices or personal computers that are owned or in the primary possession of that Sportsbet Customer;
- only view the Sky Racing Service on a viewing area no greater than 11 inches diagonally, and not do anything to display the Sky Racing Service in a way that expands the size of the viewing area;
- not throw, broadcast or transmit the Sky Racing Service from a mobile device or personal computer to any other device, including televisions or other mobile devices by screen mirroring, casting or any other method;
- only use the Sky Racing Service for non-commercial, personal use in Australia, and not do anything to circumvent the technological restrictions in place and try and access the Sky Racing Service outside Australia;
- not modify, copy, reproduce, or sell the content on the Sky Racing Service in any way, nor use the Sky Racing Service, or any content on the Sky Racing Service, in a manner that suggests an association with Sportsbet, Sky Channel, Tabcorp or any other content supplier;
- not use a trade mark displayed on the Sky Racing Service without the relevant owner’s written consent.
8.4. Suspension or Termination
8.5. Service Delays or Unavailability
You acknowledge that there is usually a short delay between the commencement of a racing event and the transmission of the race on the Sky Racing Service.
Sportsbet will not be liable for any delays or unavailability in the operation or transmission in the Sky Racing Service.
You acknowledge that the Sky Racing Service is supplied by Sky Channel Pty Ltd (Sky), and Sportsbet cannot, and will not be held responsible for any delays or unavailability of the Sky Racing Service. Sportsbet will use reasonable endeavours to work closely with Sky to rectify any delays or unavailability of the Sky Racing Service in a timely manner.
9. Bet Returns
Bet Return Rules
9.1. Bet Return gives you the chance get your stake (up to an eligible amount) returned in Bonus Bets if your eligible cash Fixed-Odds Win racing bet finishes in the selected positions specified for an applicable race. Allocated Bet Return tokens will be located in the My Account section of your Sportsbet profile.
9.2. Bet Returns are only available to be used:
- on select Thoroughbred, Harness, & Greyhound Races;
- on fixed odds win bets only; and
- with a maximum limit of one Bet Return used per Race.
9.3. Bet Returns are not available to be used on Same Race Multibets, Multibets, Megabets, Exotics, Telephone bets, Live Betting and other select markets at Sportsbet’s discretion.
9.4. Some Bet Return tokens are eligible for a specific race only. These tokens will be automatically opted in for a customer’s use on that race. If a customer does not wish to use their Bet Return token on the eligible race (e.g because they wish to use Power Play instead), it is the customer’s responsibility to opt out of using the token. If a Bet Return is not used on a race where it has been specifically allocated for that race only and not used, the Bet Return token will expire and cannot subsequently be used.
9.5. Bet Return Bets cannot be used in conjunction with any other promotion, including Power Play.
9.6. If a protest is upheld and your selection is relegated to 4th, you will not receive the promotion. If your horse finishes 2nd and is promoted to 1st via an upheld protest, bets are also ineligible for the offer (however in which case you will be paid as a winner).
9.7. If your selection is scratched, your Bet Return will be re-credited to your account within 24 hours (except for Bet Returns eligible for a specific race only).
9.8. In the case of a Bet Return token being used on a bet that is later cancelled, voided or where their selection is scratched after placing the bet, the token will be returned but will not be able to be used on the same race.
9.9. Bonus bets from a successful Bet Return will be credited to the Member's account within 24 hours of the completion of the event.
9.10. Expired Bet Returns will not accumulate and will be unusable after the expiry date or the applicable race where allocated for that specific race only.
9.11. Any eligible bets placed with Bet Return tokens on a selection that then wins the race will not result in the Bet Return token being re-applied to a customer’s account.
9.12. Standard Bonus Bet Terms & Conditions apply. Click here for more information.
9.13. Bet Returns are only available to eligible customers. Sportsbet's General Rules, Terms and Conditions also apply.