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Troubleshooting Technical Issues

Having some trouble using Sportsbet? Read about some common issues and how to troubleshoot.


Common Issues

  • Not being able to log in to your account even though you've entered the correct details
  • Some pages not loading correctly (including missing odds of events)
  • The site will not load at all
  • The bet slip not loading your bets
  • Being logged out when navigating the mobile site.

Most of the time these errors are caused by data packets stored by your device called "Cookies".


Clearing Cookies & Cache

If you have experiencing trouble using Sportsbet or it isn't loading, something (such as a firewall or an outdated plugin) could be blocking or slowing your connection. Or, an issue on Sportsbet end may have occurred when the app tried to load.

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