How Do I Close My Account?

We hope that every customer enjoys betting responsibly with Australia's favourite online betting service, however we completely understand that you may want to deactivate your account for any number of reasons.

Please note by deactivating/closing your account you will be able to reopen it at any time via our Customer Service team on live chat. 

Follow the below steps to successfully close your account via all platforms.

Web Browser

  1. From the My Account section, swipe across and click on settings.
  2. Scroll down and click on Deactivate My Account.
  3. Read over the important details and click continue.
  4. Select a reason for leaving from the box.
  5. Read and confirm that you understand all of the checkboxes.
  6. Click continue, and you have successfully deactivated your account.

iOS & Android

  1. Tap on More in the bottom right corner.
  2. Under My Account, tap on Settings.
  3. Scroll down and click on Deactivate My Account.
  4. Read over the important details and click continue.
  5. Select a reason for leaving from the box.
  6. Read and confirm that you understand all of the checkboxes.
  7. Click continue, and you have successfully deactivated your account.

Sportsbet offers customers multiple break options from 1-30 days, 6 months, 1, 3 & 5 years. We also offer a permanent exclusion, which means that you cannot reopen this account or any new account with Sportsbet ever again.

Customers also have the option exclude themselves from all online and phone gambling providers in Australia via BetStop.

For more information on Safer Gambling, available tools & strategies or support services please follow the link to our Safe Gambling Website

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