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  • My friend's get Bonus Bets, why don't I?
  • I entered a Promotion, where is my Bonus Bet?
  • I've redeemed a Bet Match Offer but haven't received my Bonus bet?
  • Where Can I view my Bonus Bets?
  • How do I use my Bonus Bet?
  • How do I Split my Bonus Bets?
  • I can't select my Bonus bet when I'm putting a Bet on, why?

  • My friend's get Bonus Bets, why don't I?

    Offers are only available to:
    1. Members who are Australian or New Zealand residents and capable of viewing publicly available Sportsbet promotional advertising material; and
    2. Members who receive an Offer that is specifically addressed to that Member and the Offer is only available to and capable of being redeemed by that Member.

    Sportsbet run a number of different promotions, follow the steps below to view offers availble to you.

    1. Log into your Account, and Click on Specials to view what’s on offer at the moment.
    2. If you are signed up to our Weekly Members Newsletter you will also receive a range of offers across Racing and Sporting events.
    3. To check if you are recieving these offers, Go to My Account, Settings on Desktop.
    4. Go to My Details to ensure your contact details (E-mail, Mobile Phone number and residential address) are up to date so we can send you our promotions.
    5. Go to Contact Preferences and select 'Yes' to receive the Weekly Members Newsletter and exclusive Bonus Bet offers.
    6. Click Save Settings

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    I entered a Promotion, where is my Bonus Bet?

    Your bonus bets will be credited to your Account as a separate Bonus Bet transaction, within 24 hours of the completion of the event, but in most cases immediately.

    1. Should you place a winning bet using a Bonus Bet, only the winnings from your bet will be credited into your Account. This means that your winnings will exclude the initial bonus bet stake.
    2. For example, a winning $50 Bonus Bet placed on a selection paying $3.00 will credit winnings of $100 into your Account. The $50 Bonus Bet stake will not be returned.
    3. Please refer to the Terms & Conditions on the communication sent to you or the Specials page for specific details of Bonus Bet fulfilment.
    4. If you think you're eligible for a Bonus Bet and haven't received it yet please call Customer Service on 1800 990 907, or click on Live Chat to resolve this as quickly as possible.


    I've redeemed a Bet Match Offer but haven't received my Bonus bet?

    An Offer may involve a Bonus Bet equal or otherwise calculated by reference to the amount of your first bet, or another bet made by you during a specified period ('Qualifying Bet').

    In these circumstances, Sportsbet will award you a Bonus Bet referable to the value of the Qualifying Bet, to the maximum amount stated in the Offer and otherwise on the specific terms set out in the Offer.


    For example, if the Offer states that you can be awarded a Bonus Bet up to a maximum value of $50, then:

    1. if your Qualifying Bet is $100, you will be awarded a Bonus Bet of $50;
    2. if your Qualifying Bet is $50 you will be awarded a Bonus Bet of $50; or
    3. if your Qualifying Bet is $10 you will be awarded a Bonus Bet of $10.
    4. Once you have made your Qualifying Bet, the Bonus Bet will be awarded to your Account within 24 hours, but usually much sooner.

     



    I've made a Deposit but haven't received my Bonus Offers?

    An Offer may involve a Bonus Bet equal to or otherwise calculated by reference to the amount of the first deposit made into your Account, or another deposit made by you during a specified period ('Qualifying Deposit'), capped to a certain amount.

    In these circumstances, Sportsbet will award you a Bonus Bet referable to the value of the Qualifying Deposit, to the maximum amount or percentage stated in the Offer and otherwise on the terms and conditions set out in the Offer.

    For example, if the Offer states that you can be awarded a Bonus Bet up to 300% of the Qualifying Deposit, capped to a maximum of $75, then:

    1. if your Qualifying Deposit is $100 you will be awarded a Bonus Bet of $75;
    2. if your Qualifying Deposit is $25, you will be awarded a Bonus Bet of $75; or
    3. if your Qualifying Deposit is $10, you will be awarded a Bonus Bet of $30.

    Once you have made your Qualifying Deposit, the Bonus Bet will be awarded to your Account within 24 hours, but usually much sooner.


    Where Can I view my Bonus bets?

    • Your Bonus Bets are viewed by tapping on your Account balance at the top of the screen. OR by tapping on the left side menu and hitting Bonus Bets.
    • Your Bonus Bets will appear separate to your Account balance.

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    • If you tap on 'View Details', you will see what are your Available Bonus Bets and Bonus Bet Offers.
    • All your offers will be listed, with the corresponding $ value and the bonus bet expiration.
    • The Bonus Bet must be used within 30 days from the time that it is credited to your Account unless otherwise stated in the offer T&C's.
    • If the Bonus Bet is not used within that time, it will become void and unable to be redeemed.
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    How do I use my Bonus Bet?




     

  • Login to your Account, and Add a selection to your betslip.
  • Look for the "Bonus Bet" option in the bet slip, then tap on it to see your available Bonus Bets.

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  • Choose the Bonus Bet you want to use, then hit the "Bet" button.

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  • To finalise your bet, hit "Confirm". That's it, you're done!.

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  •  

    • Please note that some Bonus bets may be restricted to certain Bet or event types. Bonus Bets are subject to our
    • Sports and events may have restrictions preventing you from placing two wagers including the Bonus Bet on the same bet market.
    • The Bonus Bet will only be available for use on designated markets and in accordance with the specific terms of the Offer.
    • Bonus Bets are not transferrable or exchangeable other than in Sportsbet's sole discretion.
    • The Offer must not be used in conjunction with any other offer made available by Sportsbet.

    How do I Split my Bonus Bet?


    • You can Split your Bonus Bet into 2, 3, or 4 new Bonus Bets
    • Your Split Bonus Bet may be rounded up or down by $0.01

    1. Tap the top of the screen where your Account Funds and Bonus Bets appear, then select 'View Details' in the dropdown menu

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    2. In the 'Available Bonus Bets' tab, select the 'Split Bonus Bet' button

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    3. Choose your Split preference, you can choose to Split your Bonus Bet into 2, 3 or 4 new Bonus Bets

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    4. You will see a 'Success Popup'

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    5. Your newly Split Bonus Bets will appear under the 'Available Bonus Bets' tab.


I can't select my Bonus bet when I'm putting a Bet on, why?

Some Sports and Racing events may have restrictions preventing you from placing two wagers including the Bonus Bet on the same bet market.

Your Bonus Bet will only be available for use on designated markets and in accordance with the specific terms of the Offer.

 

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