Troubleshooting Technical Issues

Having some trouble using Sportsbet? Read about some common issues and how to troubleshoot.

Common Issues

• Not being able to log in to your account even though you've entered the correct details
• Some pages not loading correctly (including missing odds of events)
• The site will not load at all
• The bet slip not loading your bets
• Being logged out when navigating the mobile site.

Most of the time these errors are caused by data packets stored by your device called "Cookies".

Clearing Cookies & Cache

If you have experiencing trouble using Sportsbet or it isn't loading, something (such as a firewall or an outdated plugin) could be blocking or slowing your connection. Or, an issue on Sportsbet end may have occurred when the app tried to load.