Live Chat
Bet Live 13 BETS (13 23 87)
Customer Service 1800 990 907
Give Feedback

Your account will be deemed to be an inactive account if you have not made a deposit or placed a Bet for a period of more than 18 months. To keep your account open, there will a $10 administration Fee per month deducted from your account balance.

Please note that your account balance will not drop below $0.00

You can avoid the fee by:
•     Placing a Bet
•     Withdrawing all of your Bet Winnings - You will need to be verified via My Account before you can Withdraw.    

How will I know if I will be charged a fee?

•     You will receive an email on the 3rd Tuesday of every month if you haven’t Withdrawn or Bet your funds.
•     The fee will be deducted automatically 28 days after you receive notification via email.

Viewing the fee in My Account:
Go to My Account Transaction History, the fee will be labelled as ‘Dormant Account Fee’ under Transaction Details.


Was this article helpful?
0 out of 1 found this helpful

Jump to...

Jump to...

Related Articles

Contact Us