At Sportsbet we are committed to making Sports Betting a fun and entertaining experience while protecting those with potential gambling problems. Take a Break is an initiative that empowers customers to better regulate their gambling activity by excluding themselves for a period of time in line with their needs.
What are the available Responsible Gambling options?
Available break options are:
- Take a Break (1-30 days)
- Long Term Exclusion (6 months, 1 year, 3 years or 5 years)
- Lifetime Exclusion
How do I take a break?
Please login to your Sportsbet account and visit the Responsible Gambling page. From here you can select the appropriate break option. You may also contact Customer Service through email, live chat or phone on 1800 990 907.
What happens if I attempt to login whilst on a break?
You will be unable to login whilst you are taking a break. For customers on short or long breaks, a message will appear telling you when your break is due to expire. Customers who have permanently self excluded will not be able re-access Sportsbet.
What if I change my mind?
At Sportsbet we take Responsible Gambling and self exclusion very seriously.
If you wish to talk to a Responsible Gambling Officer about your self exclusion or your break period, please contact: 1800 990 907.
What other tools does Sportsbet offer to help me manage my gambling?
Sportsbet is committed to helping customers to gamble responsibly and one of the ways we can do this is to allow greater flexibility in Deposit Limit arrangements via Manage my Betting. Manage my Betting allows a person to set restrictions that limit their ability to make deposits beyond a dollar limit within a set timeframe/frequency.
What other help can I get?
If you have questions or concerns about your gambling, support organisations such as Gambling Help Online have experienced staff that can provide information and advice, refer you to other sources of help and also tell you what may be available locally.
Sportsbet's Responsible Gambling website also provides useful information and resources to help you assess your gambling behaviour, stay in control of your gambling and seek help if you are experiencing problems. Sportsbet's Responsible Gambling website can be found at: http://responsiblegambling.sportsbet.com.au/