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Why are deposits from my Credit/Debit card being declined?

Your bank may decline your transactions for the following reasons:

Your bank has declined the transaction

Some financial institutions may decline online transactions to betting companies.

If you are trying to deposit from a ANZ, Citibank, Macquarie Bank, Suncorp or Bank of Queensland account and are experiencing issues, we suggest you try an alternative deposit method or a card from another financial institution.

You have insufficient funds available:

Ensure you sufficient funds available before attempting to deposit to your Sportsbet account. In some circumstances your bank may decline any large deposit attempts.

You have entered an incorrect CV2:

Ensure that the 3-digit code matches the one you've entered. If the CV2 does not match your bank will not authorise the deposit.

Your card has expired:

Make sure your card is always up to date. If your card has recently expired, tap the pencil icon beside the card to update the expiry date.

Your card has been reported lost or stolen:

If you have recently reported your card lost or stolen your bank will not authorise deposit on the card.

Card still not working? 

We suggest you get in contact with your financial institution to discuss the Terms & Conditions of your card.

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